Derek Harris

TreeHouse Interactive (www.treehousei.com), the technology leader in on-demand marketing automation and partner relationship management (PRM) solutions, today announced significant growth of its business-to-consumer (B2C) user base for the company's marketing automation solution, Marketing View. B2C Marketing View users now represent nearly one-third of TreeHouse's marketing automation customer base. Marketing View's integration with the Salesforce Sales Cloud opportunity object—and the added ability to target prospective customers based on products purchased—has been a major factor in B2C customer growth. In addition, the product's enhanced eCommerce solution integration for companies not using a CRM system in the sales process is attractive to B2C users. “We’ve seen a significant uptick in B2C customers,” said Erich Flynn, CEO, TreeHouse Interactive. “Tight econom... (more)

Knoa Software Releases Knoa EPM Version 7.0

Knoa Software, a provider of end-user experience and performance management software, on Thursday announced the availability of Knoa Experience and Performance Manager (EPM) version 7.0.  The new version supports SAP® enterprise software, including the SAP NetWeaver Portal, the SAP Customer Relationship Management (SAP CRM) application and SAP BusinessObjects solutions, and enables customers to drive adoption and effective use while lowering the cost of IT services. The solution is resold by SAP as the SAP User Experience Management (SAP UEM) application by Knoa. This new versio... (more)

Knoa Software Appoints Minnie Punj-Introne as VP, Services

Knoa Software, a provider of user experience and performance management software, has announced the expansion of its executive team with the promotion of Minnie Punj-Introne to the role of Vice President, Services. Punj-Introne brings more than 10 years of senior professional services, engineering and operations management experience and will drive efforts in the Company's professional services, customer support and consulting practice. "As our expansion continues, our mission is to keep customer satisfaction levels at 100 percent and the only way to do this is through a top-dow... (more)

General Dynamics C4 Systems Debuts New ‘Buy Now’ Online Store

General Dynamics C4 Systems has created an online store for customers to identify, compare and purchase a full range of accessories and ruggedized computers from General Dynamics. Powered by Group Mobile, the online store features a ‘chat' capability that connects customers with trained specialists who can recommend the various products and accessories that match their system requirements. Tom "TK" Kreidler, vice president of Worldwide Product Sales for General Dynamics C4 Systems, said, "From power cords to carrying cases to rugged computers, the new online store is a fast and ... (more)

Bare Metal Restore in the Cloud: A How-to-Guide

They all automatically combine disaster recovery with backup, since the backups are stored offsite at the cloud provider’s data center. The better cloud backup options completely automate both backup and restore, removing what historically has been a complex, order-and process-intensive, manual task. The very best-in-class solutions will automatically create rich version histories, and also provide you with a secured, online replica copy of your data, that you can access from anywhere using just an Internet browser. However, these solutions, no matter how robust, cannot circumvent ... (more)